Bring an existing business and its processes online and up-to-date using a marketplace mediating with third-party suppliers.
- Multiple pricing and comission models to support both owned assets and third-party assets
- Per-class (category, product or variant) cascading inherited attributes, with ancestor and descendant overrides providing a variety of ways to control how suppliers add new items and values
- Mediated messaging, with client-supplier messaging relayed through an operator
- Supplier auctioning with deferred (countdown) booking assignments in cases of unknown availability
- Collection options using geolocation
- Flexible delivery class calculations assignable per-category and postcode
- Geographical search ranking availability of items with delivery constraints
- Ability for an operator to easily swap their CMS view to that of a supplier (delegate authentication) when handling operations by telephone
- Categorised product (and variant) listings with search
- Bespoke CMS handling categories, products and their variants with dynamic attributes
- Booking functionality (not calendared)
- CMS and API for suppliers
- Mobile app with push notifications and messaging for suppliers and customers
- Multi-device and multi-role authentication and notification settings
The existing business had been managed predominantly with knowledge retained by specific personnel, suppledmented with spreadsheets, and supported by telesales operators. Guidance was provided in determining suitable models to make the ad-hoc markups consistent with public listings.
The project was undertaken on contract with the initial team in Lisbon, and subsequently in New Delhi with a PM in the UK. The project was cancelled following client's capacity limitations to complete integration with existing backoffice systems. The design was never finalised.
The mobile app was developed primarily using embedded responsive web views that allowed speedy execution and access to all CMS functionality, but would have been ported to use a native UI. Notifications provided native access to these views.