Jacob
Jay
Jacob Jay

Peripatetic British designer, full-stack developer and entrepreneur.
      Specialising in web application architecture and user-experience.

18 Content Management projects

B2B Rental Marketplace for UK Enterprise

Bring an existing business and its processes online and up-to-date using a marketplace mediating with third-party suppliers.

Innovations

  • Multiple pricing and comission models to support both owned assets and third-party assets
  • Per-class (category, product or variant) cascading inherited attributes, with ancestor and descendant overrides providing a variety of ways to control how suppliers add new items and values
  • Mediated messaging, with client-supplier messaging relayed through an operator
  • Supplier auctioning with deferred (countdown) booking assignments in cases of unknown availability
  • Collection options using geolocation
  • Flexible delivery class calculations assignable per-category and postcode
  • Geographical search ranking availability of items with delivery constraints
  • Ability for an operator to easily swap their CMS view to that of a supplier (delegate authentication) when handling operations by telephone

Features

  • Categorised product (and variant) listings with search
  • Bespoke CMS handling categories, products and their variants with dynamic attributes
  • Booking functionality (not calendared)
  • CMS and API for suppliers
  • Mobile app with push notifications and messaging for suppliers and customers
  • Multi-device and multi-role authentication and notification settings
2014 — Architecture, Web, E-commerceSummary ↓
Details, 10 images →

Product Website for Esofaber

Site to promote and sell a specific product line.

Innovations

  • Bespoke image slider handling multiple content parts (image, title, subtitle, price, inset image) and integrated as the core compoent of the page layout
  • Image slider waits for the next slide's image to finish loading before progressing to that slide (a common issue on slower connections with every other slider implementation)
  • Shows the name of the next item in the slider

Features

  • Responsive design (adapts to screen size and orientation such as for tablets)
  • Feature products in the front page slider simply with tagging
  • Automatic slider with manual controls
  • Web fonts (to match the product aesthetic)
  • Localised prices and shipping notices
  • All the Moonstalk Kit optimisations (e.g. typographic prices and async JavaScript loading

Links

2011 — Design, Web, E-commerceSummary ↓
Details, 1 images →

Estate agency SaaS for duHome

Provide a customisable website for estate agencies.

Innovations

  • Fuzzy-logic search, gradually widening search criteria scope when not enough matching results are found, i.e. for every non-matching input criteria a corresponding potentially acceptable criteria would be used instead such as 1 bathroom instead of 2, with these criteria being colour-coded (match versus near-match).
  • Comprehensive type-ahead search using multiple sources of data (names, telephones, locations, emails, prices), removing need for time consuming paging of adminstrative list views to find relevent records.
  • Use of geohash indexes for high-performance geospatial property search.
  • Use of deferred slideshow loading to improve performance and usability (almost unheard of at the time, most solutions simply advancing to to half-downloaded images on a timer, or attempting to download all upon page load despite potentially not subsequently showing them).

Features

  • Customer-facing functionality including geographic search and display of properties with mapping and slideshow
  • Agent functionalities including search, management of properties
  • Agency-owner functionality including customisation and configuration of website, and management of agents
  • Support for multiple agency locations per site, and agents per-agency
  • Activitiy streams with messaging and notifications for each agency, agent and property
  • Signup for new agencies (clients) with a default name-derived subdomain
  • Automatic geo-location and address completion when adding properties
  • Image upload and optimisation for slideshows
  • Email notifications when agents are not active on site
  • Property owner CRM with agent association
  • Editable print view with QR code for window display
  • Utilisation of Moonstalk's internationsalistion, geospatial data, type-ahead search, and notification features
2011 — Conception, Web, Content ManagementSummary ↓
Details, 8 images →

Marketplace for Verse

SaaS platform for small independant retailers, with a focus on curation and provenance, including product blogs and stock-control.

Innovations

  • Customisable magazine style multi-product 'display' layouts, using an impactful large format image tagged with the products, with their data (price, links) automatically populated.
  • Uncluttered single product layouts with clear call to actions and availability.
2009 — Design, Web, Content ManagementSummary ↓
Details, 2 images →

API Gateway for Pixelpipe

An API gateway server accepting media uploads from clients using a wide variety of supported APIs, and re-broadcast them to well over 50 different service providers.

Innovations

  • Deferred batching to accept multiple uploads over a configurable timeframe, and then re-broadcast them together as an album or single blog post after no more items had arrived (instead of individually upon arrival).
  • Utilisation of special 'routing' tags, allowing uploaded media to be dispatched to specific accounts or groups of accounts simply using a tag, thus avoiding the need for specific client routing UI, and instead using a client's native tagging UI.

Features

  • Prioritised image processing queue with service provider connection constraints
  • Service provider error aggregation and reporting to quicly idenitfy and prioritise API issue resolution with destination service providers
  • Support for multitudinous client upload APIs including metaweblog and Flickr, which with DNS spoofing enabled official clients to be used with the server
  • Bespoke upload applications and Plug-ins including iPhone, Aperture, Windows Live Gallery and integration with Nokia share
  • Support for hosting uploads directly on the service, including views for user streams, albums and individual photos
2008 — Management, Server, PhotoSummary ↓
Details, 7 images →

Social Networking Site for Indivibe

Design and build a nightlife events publishing and social networking site with regional versions.

Features

  • Photo upload with user, location and event galleries
  • Location and user profiles with public and private messaging
  • Friending with reciprical relationship indication ('strength')
  • Simple colour-coordinated navigation
  • Options to feature/hilight photos and sponsored events/locations
  • Watermarked photos
2006 — Development, Web, SocialSummary ↓
Details, 1 images →

Folio Concept for Verse

Product concept, branding and website for professionally-oriented photo portfolio service.

Innovations

  • SaaS with SSL on MivaScript
  • Flexible CSS boxes with custom edge and corner frames
  • Research on hosting latencies for optimal single-location US deployment across metro areas

Features

2005 — Design, Web, PhotoSummary ↓
Details, 1 images →

Customer Satisfaction Survey for Romec


Features

  • User authentication and registration with assignment of multiple surveys
  • Data capture forms in multiple parts with user-specific variations
  • Dynamic reporting (employing logical filters), and Excel-compatable export",
  • innovations = "Modular storage and analysis code base, - extensible, reusable and configurable (via plain text file)
  • Recursive analysis (comparison between results)
2004 — Layout, Web, Content ManagementSummary ↓
Details, 2 images →

Works Access Authorisation for DigiPlex

Migrate a paper-based business process management system to the web.

Features

  • Fully integrated system with multiple views (manager, reception, contractor) providing process filing and review mechanisms (with per-report activity log)
  • Document upload facility
  • User registration and authentication
  • Multiple languages",
  • innovations = "Streamlined the original paper-based process by elminating duplicated data, employing cross-referencing and implementing a status based approval process.
2004 — Architecture, Web, Content ManagementSummary ↓
Details, 3 images →

Continuity Management System for DigiPlex

Online best-practice incident reporting procedure automation for a datacentre.

Features

  • Forms guiding a user through the incident reporting process, including providing multiple points of contact according to availability
  • Backend databases and administration for locations, contacts (multiple internal and external roles, with individual calendar-based availability and regional holidays)
  • Backend reporting for incidents by location with highest severity identification
  • Email notifications with normal and priority addresses (for SMS)
  • User authentication with anonymous 'SOS' login
  • Multi-language support
2002 — Development, Web, Content ManagementSummary ↓
Details, 5 images →

Website for Information Facilities Management

Upgrade UK industry portal from basic HTML to a dynamic CMS with subscription-based access.

Innovations

  • Integrated support within the CMS and layouts for topicis, related links and other metadata, enabling extensive cross-referencing between content areas.
  • Login authentication system preventing simultaneous use of accounts and providing usage statistics for identifcation of potential abuse.
  • Winner of multiple Business Services Association awards

Features

  • Migration to dyanmic architecture
  • Implementation of subscription-based access (user and group based)
  • Card payment authorisation system (via gateway)
  • News and features CMS (with enhanced metadata support)
  • Incorporation and adaption of banner system (off the shelf Perl)

Links

2001 — Architecture, Web, E-commerceSummary ↓
Details, 5 images →

Website for CBX / Sulzer Infra FM / Axima FM

Upgrade of site for service provider.

Innovations

  • Dynamic content selection with fallbacks for overlapping country/language static content employing dynamic URLs and a metadata store
  • Publishing of short video editorials
  • Visitor survey (bespoke aquisition with off the shelf desktop analysis)
  • Automatic what's new feature using the metadata store

Features

  • Heirachical structure for 100+ pages with multiple regions and languages
  • Press area including image gallery, PDF clippings and video editorials
  • Callback request facility
  • Registration-only articles
  • Video
2001 — Design, Web, Content ManagementSummary ↓
Details, 3 images →

Website for Aspect Education

Redevelop consumer site for international education provider.

Features

  • enrollment forms and cost calculator for courses and locations (200+ combinations with 7,000 dates and further options)
  • CMS with multi-region and language capabilities, for page content, plus news and jobs
  • Course finder (narrows choices through a multi-stage questionaire)
  • Co-branded version for affiliates (distinct logo and contact details)
  • Messaged board
2001 — Architecture, Web, Content ManagementSummary ↓
Details, 4 images →

Website for UniqueYou

Consumer relationship support site with extensive articles.

Innovations

  • Highlighting of new content and comments only since last visit
  • Online payment aquisition for offline processing using (secured) email

Features

  • Heirachical CMS with multiple content types
  • User authentication with guest, member and subscriber access
  • Card payment aquisition system
  • User comments system (per article)
2001 — Architecture, Web, Content ManagementSummary ↓
Details, 2 images →

Online Delivery for Building Economics Bureau

Site for data publishing agency with subscription-based access to retreive datasets online.

Innovations

  • generation of repetitive array-processing code during database updates for execution at runtime (providing improved performance)

Features

  • Subscriptions module (usage and time based) for the (seperately developed) WebShop system
  • Backend database import/upload with automated dyanamic ToC-code generation (from hand-formatted Excel export)
  • Browsing of multiple distinct databases via static/dynamic ToC (depending on database structure) and data record page
2000 — Architecture, Web, Content ManagementSummary ↓
Details, 4 images →

WebShop System for Enigma

Comprehensive modular E-Commerce framework for deployment in various client sites.

Innovations

  • Whilst having similar functionality to Miva Merchant v2 (current at the time of development) this bespoke solution provided extensive options for custom integration. See the other E-commerce projects on here for some specific deployments.

Features

  • Shopping basket and wish-list supporting custom price calculators with multiple input variables
  • Discounts (static and dynamic, from codes or links)
  • Subscriptions (time and useage based)
  • Affiliate tracking
  • User accounts with multiple addresses per-user
  • Product-specific supplementary requirements
  • Distinct order and payment statuses
  • Product availability restrictions (with potential for stock keeping)
2000 — Development, Web, E-commerceSummary ↓
Details, 4 images →

Website for British Institute of Facilities Management

Stakeholder site for UK industry organisation with 16k users.

Features

  • User authentication and profiles
  • Backend database import and update routines (from MS Access export)
  • Member directory (categorised browsing)
  • Business directory (search and browse, with selective positioning)
  • Staff directory (multiple group memberships)
  • Message board (simple threading and archiving, with email notifications)
  • Job listings (with agency-specific CMS access)
  • Administration functions for all CMS/databases (with ACLs)
  • Document storage/fileshare employing WebDAV upload (with ACLs) and per-user public folders
  • Document library (categorised browsing)
  • Transparent loading of external content (news feed and externally generated pages) into templates
1999 — Architecture, Web, Content ManagementSummary ↓
Details, 7 images →

Intranet for CBX / Sulzer Infra FM / Axima FM

Improve the usability and presentation across an intranet uniformally, following a rebranding of the company.

Innovations

  • Use of tabbed-UI and javascript popup menus to maximise functional real estate whilst providing two-click access to almost all areas of the system.
  • Color coding of tabs and areas for ease of identification (in an earlier implementation).
1999 — Design, Web, SocialSummary ↓
Details, 2 images →